Hosting
- All servers and network equipment are OZ owned and operated
- OZ operates in 2 Tier IV enterprise class datacenters
- OZ utilizes 8 different carrier paths to the Internet over diverse connection types (fiber, copper, microwave)
- All hardware maintains a >99% uptime and carriers at least N+1 redundancy, end-to-end
- OZ maintains a geographically separated disaster recovery datacenter with available full data replication to provide absolute minimum downtime in the event of catastrophic network, server or datacenter failure.
- All data are protected by fiber SAN-based hardware and RAID protection with multiple layers of data backup hierarchies (network, magnetic and optical-based)
- Backup needs can be tailored to the individual customer needs or requirements
- OZ is fully HIPAA and FERPA regulatory compliant
- OZ performs all system maintenance and upgrades to systems, OS and application software
- OZ maintains enterprise-level support for all infrastructure hardware with a maximum 4-hour response time, 24/7/365
- Our datacenters are protected by 24/7/365 on-site security, biometric and man-trap entry points and each server area is further protected by video surveillance and multiple layers of identity challenges.
- Our datacenters maintain a 100% uptime guarantee for AC power, environmental controls and network connectivity.
- OZ provides internal 24/7/365 certified, credentialed systems support staff for production systems
